Thank you for visiting and shopping at Your CBD Store Spring. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
We do our best to ship orders as quickly as possible. In many cases, orders placed before 10AM CT will go out the same day. Orders placed after 10AM CT will go out the following day unless placed on a Friday, in which case your order will go out the following Monday. If you place your order over the weekend (Friday through Sunday), please allow extra time for processing. This order processing estimate does not include the actual shipping times, which are listed when you make your shipping option selection at checkout. Our shipping schedule may vary slightly during extremely busy times such as sales events and especially during the holiday seasons.
Delivery Times: Once your order is processed for delivery, you will receive an e-mail confirmation that your order has shipped, along with tracking information. Orders are usually delivered within 2 to 8 business days after your order is processed. Please note that USPS shipping times are not guaranteed. Please keep in mind that tracking information with USPS may be updated same day. Tracking information may not be updated until your package reached your local USPS sorting facility, transit location, or post office. While USPS offers reliable and expedient service, errors and delays may occur. Errors and delays caused by or as a result of USPS are not the responsibility of Your CBD store spring TX and must be resolved by contacting USPS (see contact information below). USPS Customer Service Call 1-800-ASK-USPS (1-800-275-8777) to file a claim. Once an order has shipped, Your CBD store is no longer responsible for how long an order takes to deliver to you.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time
3-5 business days
2 business days
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Your CBD Store Spring ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Your CBD Store Spring is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Your CBD Store Spring is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.